Terms of Service

1. Acceptance of Terms

By accessing or using Couillard Electric LLC's services, website, or applications, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Couillard Electric LLC provides licensed electrical services to residential customers in Greater Milwaukee and Sheboygan County, Wisconsin. Our internal business applications facilitate service delivery, invoicing, and customer communication.

3. User Responsibilities

When using our services or applications, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account credentials
• Use the services only for lawful purposes
• Not attempt to interfere with or compromise system integrity

4. Internal Applications

Certain applications and integrations (including but not limited to QuickBooks integration, internal management tools, and automated systems) are for authorized business use only. Access to these systems is restricted to authorized personnel.

5. SMS/Text Message Terms

By opting in to receive text messages from Couillard Electric LLC, you agree to the following terms:

• Consent: You consent to receive SMS/text messages from Couillard Electric LLC at the phone number you provide. Consent is not a condition of purchasing any goods or services.
• Message types: Messages may include appointment confirmations, service reminders, estimate follow-ups, invoice notifications, and responses to your inquiries.
• Frequency: Message frequency varies. You may receive up to 10 messages per month depending on active service requests.
• Costs: Message and data rates may apply. Couillard Electric LLC does not charge for text messages, but your wireless carrier may apply standard messaging fees.
• Opt-out: You may opt out at any time by replying STOP to any message. You will receive a single confirmation message after opting out. You may also call (262) 618-2851 to be removed from our messaging list.
• Opt back in: To resume messages after opting out, reply START or contact us directly.
• Help: Reply HELP to any message for assistance, or call (262) 618-2851.
• Privacy: Your phone number and opt-in data will not be shared with or sold to third parties for marketing purposes. See our Privacy Policy for full details on how we handle your information.
• Carrier support: SMS services are supported on all major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

Text messages, when we send them, come from the business messaging line. For questions about our SMS program, contact us at (262) 618-2851 or couillardelectric@yahoo.com.

6. Intellectual Property

All content, trademarks, and intellectual property associated with Couillard Electric LLC remain our exclusive property. You may not reproduce, distribute, or create derivative works without our express written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Couillard Electric LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or applications.

8. Third-Party Services

Our applications may integrate with third-party services (such as QuickBooks, payment processors, and communication platforms). Your use of these third-party services is subject to their respective terms and conditions.

9. Modifications

We reserve the right to modify these Terms of Service at any time. Continued use of our services after modifications constitutes acceptance of the updated terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law provisions.

11. Contact Information

For questions about these Terms of Service, please contact us: